DELIVERY
When will I receive my order?
Our average order preparation time is exactly 0h to five days. Our orders are not prepared on weekends.
Once processed, orders are shipped and you receive an email telling you that your order is on its way, including a tracking number that you can use on our page track your order .
If no email arrives in your mailbox, contact us.
Once you receive this tracking number, your order should arrive at your door within 7 to 14 business days.
How can I track my order?
As soon as you receive your shipping confirmation email, you will have information about your order within 1 to 3 days directly on our page track your order .
Do you deliver outside the continent?
We do our best to deliver worldwide. We deliver all over Europe. However, some destinations beyond Europe are complicated regarding delivery, such as the DOM-TOM for example, or the islands. If you have any doubts, please contact us . We would be happy to help you get more information regarding your case.
RETURN AND REFUND
Can I cancel my order?
You can cancel your order in case of error. As long as your order has not been shipped, it is possible to cancel it. In this case, contact us as soon as possible, because once the order is shipped, it will be too late.
Anyone who aspires to have a style alternative (gothic fashion, punk, emo , rock, lolita) can find their happiness thanks to a wide choice of collections and products designed for this purpose.
THE alternative and goth styles are not just a way of dressing, they are a state of mind. We believe that every person is unique. It is a strength that we want to highlight. This is why we make it a point of honor that everyone can express their uniqueness through their style.